Best Western On The Avenue, Buffalo
About the Hotel
Best Western On The Avenue is situated in the heart of Buffalo, New York, an area known for its vibrant theater and restaurant district. This 3-star hotel offers convenient amenities and is close to key attractions like Niagara Falls. Guests can easily access business centers and entertainment venues while enjoying thoughtful services.
Location
Best Western On The Avenue is located near various cultural attractions, including Shea's Performing Arts Center and the Buffalo Philharmonic Orchestra. It is accessible from major roads and is within a short drive from the Buffalo Niagara International Airport and the Peace Bridge to Canada.
Rooms
The hotel features 60 well-appointed rooms with air conditioning, refrigerators, and flat-screen televisions. Each room is equipped with high-speed Internet access and a satellite television with HBO. Spacious Business Rooms include oversized desks for added convenience.
Eat & Drink
A complimentary hot breakfast is available each morning, allowing guests to start their day right. The hotel also provides coffee and tea makers in the rooms for in-house refreshment. Nearby dining options include renowned restaurants that cater to diverse culinary tastes.
Leisure & Business
Guests can enjoy amenities such as a 24-hour fitness center and business services that include meeting rooms and free Wi-Fi. Additional leisure features include a lobby fireplace and tour/ticket assistance for local attractions. Parking is also complimentary for guests.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Off-site car park
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Housekeeping
Dining
- Special diet menus
Business
- Business centre
- Fax/Photocopying
Children
- Children's buffet
Room features
- Air conditioning
- Heating
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Media
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel offers a mix of residential and business surroundings, close to the Key Bank Arena with a good restaurant selection nearby. The rooms were clean and a good size; however, they weren't ready upon arrival. The service was top-notch, with helpful and friendly staff across various departments. The location was safe and convenient, with a kind security guard adding to the sense of comfort.
I had a mixed experience at the hotel. The rooms, although well done with a new retro style, had issues with cleanliness such as finding the key card from the last guest and a dirty tub. On the positive side, the room was spacious with nice flooring. The service was friendly and helpful, offering complimentary water, but lacking information about the manager's availability. The location was convenient in the downtown area but had some issues with parking and ice around. The dining options were average, but there was a pleasant surprise with some food choices. Overall, a decent stay with room for improvement.
My stay at the hotel had its ups and downs. The rooms were not ready initially, and we had to wait for the microwave and mini fridge, but they eventually arrived after a short delay. However, we had to make do with just two towels for the three of us throughout our stay. The room next to ours had a broken door without a lock, and cleanliness was an issue with dirty sheets and a filthy carpet. To make matters worse, there was an incident of missing money in my room, and the management's response was lacking.
I absolutely loved my stay at the Best Western on the Ave in Buffalo, NY. The hotel is located right downtown, making it easy to reach nearby attractions, and the staff was incredibly understanding and helpful. However, the dining options could have been a bit more varied. The rooms were beautiful, clean, and spacious with modern amenities, ensuring a comfortable and quiet stay.
I found this hotel a mixed bag. The rooms were decent, but there were some issues that need attention. The service was a bit of a hit and miss, but some positives shone through. The location was convenient, with a few drawbacks. The dining experience left much to be desired. The facilities were average.