The hotel offers amenities for your comfortable stay and unforgettable experiences
Immaculate Rooms
“Our room was spotless and had one of the most comfortable beds we've ever experienced. We fell asleep instantly!” view full review
Spacious Showers
“The large walk-in shower was a highlight of our stay; a rare find in hotels that added to the comfort of our experience.” view full review
Delicious Breakfast
“The complimentary breakfast exceeded our expectations with plenty of options, making our mornings delightful.” view full review
Easy Parking
“Parking was super convenient, right in front of the entrance, making our daily outings simple to manage.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Services
Housekeeping
Dining
Special diet menus
Business
Business center
Fax/Photocopying
Children
Children's buffet
Room features
Air conditioning
Heating
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Media
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
510 Delaware Avenue,
Buffalo,
New York,
United States of America,
14202-1304,
New York State
Map view
510 Delaware Avenue,
Buffalo,
New York,
United States of America,
14202-1304,
New York State
City landmarks
Events
Buffalo Convention Center
4400 ft
780 Main St at Edward St.
Saint Louis RC Church
2100 ft
1 James D Griffin Plz
Coca-Cola Field
1.3
mi
1 Naval Park Cove
Buffalo and Erie County Naval and Military Park
1.5
mi
Parks
Soldiers' and Sailors' Monument
1.1
mi
Niagara Square
McKinley Monument
4500 ft
Main and Chippewa Streets
Fountain Plaza
3300 ft
One M&T Plaza
One M&T Plaza
3300 ft
Public Building
Buffalo City Hall
4600 ft
Events
Canalside
1.5
mi
Gallery
Western New York Book Arts Collaborative
4200 ft
West Chippewa Street
Chippewa Club Zone
2900 ft
107 Delaware Ave
The Statler Tower
4100 ft
295 Main St
Ellicott Square Building
1.1
mi
Libraries
Buffalo and Erie County Public Library
4700 ft
Church
Michigan Avenue Baptist Church
4900 ft
500 Pearl St
Forbes Theatre Buffalo Christian Center
2300 ft
Church
First Presbyterian Church
2300 ft
Stadiums
KeyBank Center
1.6
mi
Night club
Town Ballroom
2400 ft
Bridges
Peace Bridge
1.7
mi
Church
St Joseph's Cathedral
1.1
mi
617 Main St
Market Arcade Building
2900 ft
Marina
Erie Basin Marina Gardens
1.6
mi
Nearby
Museums
Theodore Roosevelt Inaugural National Historic Site
1300 ft
Allen St
Allentown
900 ft
Church
Trinity Episcopal Church
1300 ft
140 North St
Nina Freudenheim
1600 ft
234 Allen Street
Antique Man
1800 ft
Gallery
Hallwalls Contemporary Arts Center
1800 ft
Restaurants
Founding Fathers Restaurant
1200 ft
75 Edward St
Lovejoy Pizza
2000 ft
900 Main St
Allen Street Poutine Company
1900 ft
242 Allen St
Buffalo Melting Point
1900 ft
244 Allen St
La Delicias Taqueria
3200 ft
454 Pearl St
Tim Hortons
1300 ft
537 Delaware Avenue
Sue's NY Deli
3400 ft
130 S Elmwood Ave
Jake's Cafe
2700 ft
250 Delaware Ave
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Helpful staff
Great variety in dining
Room not ready
cleanliness
7.2/10
Very good
Rooms
7.0
Location
7.6
Service
7.6
Dining
7.0
Guest reviews
7.2/10
based on 5 reviews
8.2
8.2/10 based on 851 reviews
Colin
United Kingdom,
March
2024
8.4/10
The hotel offers a mix of residential and business surroundings, close to the Key Bank Arena with a good restaurant selection nearby. The rooms were clean and a good size; however, they weren't ready upon arrival. The service was top-notch, with helpful and friendly staff across various departments. The location was safe and convenient, with a kind security guard adding to the sense of comfort.
Rooms
8.0
The rooms were clean and a good size for a one-night stay, equipped with a microwave and refrigerator. Though comfortable, my room wasn't ready upon check-in.
Service
9.0
The staff was always very helpful, from assisting with transportation to the friendly maintenance team and breakfast service. They were polite, efficient, and easily likable.
Location
9.0
The hotel is located in an eclectic area with well-maintained mansions, a mix of residential, business, and restaurant options. Very close to the Key Bank Arena, my stay was complemented by the constant presence of a kind security guard.
Dining
8.0
Facilities
8.0
The hotel facilities were good overall, providing everything needed for a pleasant stay.
Helpful staff
Room not ready
Gene
United States of America,
February
2024
7.0/10
I had a mixed experience at the hotel. The rooms, although well done with a new retro style, had issues with cleanliness such as finding the key card from the last guest and a dirty tub. On the positive side, the room was spacious with nice flooring. The service was friendly and helpful, offering complimentary water, but lacking information about the manager's availability. The location was convenient in the downtown area but had some issues with parking and ice around. The dining options were average, but there was a pleasant surprise with some food choices. Overall, a decent stay with room for improvement.
Rooms
7.0
The rooms, rented for a wedding down the street, were very well done with a new retro style but lacked cleanliness with remnants from the last guest and an unclean tub. The spacious layout with tile and wood flooring was a plus.
Service
8.0
The service was friendly and accommodating, offering us complimentary water. Although lacking information on the manager’s availability, the staff were knowledgeable about local places and very kind.
Location
6.0
The hotel's location was convenient, particularly for saving the need to go into downtown Buffalo. However, it was a bit small for the number of rooms and had occasional parking and ice clearance issues.
Dining
7.0
The dining experience was a mix. While the European bread was amazing, the overall food quality was not consistent, ranging from very good to ordinary.
Facilities
7.0
The hotel facilities were decent, with room for improvement.
John
United States of America,
November
2023
5.8/10
My stay at the hotel had its ups and downs. The rooms were not ready initially, and we had to wait for the microwave and mini fridge, but they eventually arrived after a short delay. However, we had to make do with just two towels for the three of us throughout our stay. The room next to ours had a broken door without a lock, and cleanliness was an issue with dirty sheets and a filthy carpet. To make matters worse, there was an incident of missing money in my room, and the management's response was lacking.
Rooms
5.0
The rooms were not without issues, from initial readiness to cleanliness and missing amenities.
Service
6.0
The staff were friendly but lacked attention to detail.
Location
7.0
The hotel's location was convenient, just off 33 West from the NYS Thruway and with friendly front desk service 10-15 minutes from the street train.
Dining
7.0
The dining experience, particularly the meat separation for dietary needs, was thoughtful, but the late start to breakfast was inconvenient.
Facilities
5.0
Basic facilities were available, though there were some maintenance and security issues to address.
friendly staff
cleanliness
Charles
United States of America,
October
2023
8.8/10
I absolutely loved my stay at the Best Western on the Ave in Buffalo, NY. The hotel is located right downtown, making it easy to reach nearby attractions, and the staff was incredibly understanding and helpful. However, the dining options could have been a bit more varied. The rooms were beautiful, clean, and spacious with modern amenities, ensuring a comfortable and quiet stay.
Rooms
9.0
The room I stayed in was not only clean and spacious but also beautifully designed. The bathroom was especially awesome, and the pillows provided were fantastic for a good night's sleep.
Service
9.0
The service at the Best Western on the Ave was top-notch. The hotel manager and the entire staff were truly amazing, providing attentive service to every guest. Housekeeping was also exceptional, maintaining the cleanliness of the rooms.
Location
9.0
The location of the hotel was really nice, right downtown and close to many attractions. I felt safe walking around, even late at night, thanks to the kind security guard. It was also conveniently located between the two queens I visited.
Dining
8.0
The breakfast spread at the hotel was quite impressive, offering a variety of options from eggs, sausages, cereals, bagels, fruits, and juices. It was one of the best breakfasts I've had in my many travels. However, some more variety in meat and fish dishes would have made it even better.
Facilities
9.0
The hotel facilities were very up to date and well-maintained. Everything from the pool, restaurant, to the common areas was excellent, adding to the overall enjoyable experience of my stay at the Best Western on the Ave.
Adam
United Kingdom,
September
2023
6.2/10
I found this hotel a mixed bag. The rooms were decent, but there were some issues that need attention. The service was a bit of a hit and miss, but some positives shone through. The location was convenient, with a few drawbacks. The dining experience left much to be desired. The facilities were average.
Rooms
7.0
The rooms were decent, but some parts need updating. I'd consider staying again only if I find a good deal on the price.
Service
6.0
The service was a mix of experiences. While I had a chance to talk to the owner, overall, it was a bit irritating. Housekeeping was good.
Location
7.0
The location was convenient, especially for entertainment areas, but it could do with some improvements. Close to bars and restaurants, but a bit far from downtown.
Dining
5.0
The dining was below expectations, but there were basic selections available. Plenty of seating but room for improvement.
Facilities
6.0
Average facilities but not outstanding. Some areas need upgrades.